Sonic Internet & Voice

All Systems Operational

About This Site

This is the Sonic Internet & Voice status page. If you’re here, chances are we are experiencing an outage or have some planned maintenance underway. If you don’t see an incident or maintenance but you’re without service, please reach out to us via email or phone, 1300 37 37 33.

Sonic Internet Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - NSW ? Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - QLD Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - VIC Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - SA Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - ACT Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - NT Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - WA Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - TAS Operational
90 days ago
100.0 % uptime
Today
Sonic Voice Operational
90 days ago
100.0 % uptime
Today
Sonic SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Sonic Hosted PBX's Operational
90 days ago
100.0 % uptime
Today
Residential Voice ? Operational
90 days ago
100.0 % uptime
Today
Sonic Cloud Services Operational
90 days ago
99.99 % uptime
Today
Web Hosting - son-web-01.sonicnet.net.au Operational
90 days ago
99.99 % uptime
Today
Web Hosting - son-web-02.sonicnet.net.au Operational
90 days ago
100.0 % uptime
Today
Sonic Cloud VM's Operational
90 days ago
100.0 % uptime
Today
Sonic Email & Productivity Operational
90 days ago
100.0 % uptime
Today
Webmail - sonicmail.net.au Operational
90 days ago
100.0 % uptime
Today
Webmail - sonicmail.com.au Operational
90 days ago
100.0 % uptime
Today
Sonic Portals Operational
90 days ago
100.0 % uptime
Today
Sonic Control ? Operational
90 days ago
100.0 % uptime
Today
Sonic Voice Portal ? Operational
90 days ago
100.0 % uptime
Today
Sonic Telco Billing Portal ? Operational
90 days ago
100.0 % uptime
Today
Sonic Mobile ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025
Resolved - This incident has been resolved.
Aug 5, 12:21 AEST
Update - 02/08/2025 - Optus remains aware of an outage impacting services to customers in Yarrahapinni, Seven Oaks, South West Rocks, NSW 2431, 2440, 2447 due to power outage. No ETR available at this stage.
Aug 3, 15:34 AEST
Update - Update:

03/08/2025 : Optus is aware of an outage currently impacting services to customers in Darawank NSW 2428,Firefly NSW 2429, Bulahdelah NSW 2423, due to Power Outage.

03/08/2025 : The Outage is now part of a massive disruption event due to power outages caused by severe weather across Northern Rivers, Mid-North Coast and Surrounds, NSW

We can confirm the issue is impacting Mobile Voice and Internet.

Aug 3, 15:25 AEST
Identified - Please be advised that a Optus Mobile Significant Local Outage (SLO) is affecting Sonic Mobile customers in and around Mid North Coast, NSW.

Start Date/Time: 03/08/2025 14:00:00 AEST

Fault Location: Mid North Coast, NSW

Estimated Time to Resolve: An estimated time of restoration is not yet available

Description: 03/08/2025 14:37: The Outage is now part of a massive disruption event due to power outages caused by severe weather across Northern Rivers, Mid-North Coast and Surrounds, NSW
We can confirm the issue is impacting Mobile Voice and Internet.

Locations Impacted: Mid North Coast, NSW

Aug 3, 15:23 AEST
Aug 4, 2025

No incidents reported.