Sonic Internet & Voice

All Systems Operational

About This Site

This is the Sonic Internet & Voice status page. If you’re here, chances are we are experiencing an outage or have some planned maintenance underway. If you don’t see an incident or maintenance but you’re without service, please reach out to us via email or phone, 1300 37 37 33.

Uptime over the past 90 days. View historical uptime.
Sonic Internet Operational
90 days ago
99.98 % uptime
Today
Sonic Internet - NSW ? Operational
90 days ago
99.86 % uptime
Today
Sonic Internet - QLD Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - VIC Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - SA Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - ACT Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - NT Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - WA Operational
90 days ago
100.0 % uptime
Today
Sonic Internet - TAS Operational
90 days ago
100.0 % uptime
Today
Sonic Voice Operational
90 days ago
100.0 % uptime
Today
Sonic SIP Trunks Operational
90 days ago
100.0 % uptime
Today
Sonic Hosted PBX's Operational
90 days ago
100.0 % uptime
Today
Residential Voice ? Operational
90 days ago
100.0 % uptime
Today
Sonic Cloud Services Operational
90 days ago
99.99 % uptime
Today
Web Hosting - son-web-01.sonicnet.net.au Operational
90 days ago
99.99 % uptime
Today
Web Hosting - son-web-02.sonicnet.net.au Operational
90 days ago
100.0 % uptime
Today
Sonic Cloud VM's Operational
90 days ago
100.0 % uptime
Today
Acronis Portal Operational
90 days ago
100.0 % uptime
Today
Sonic Email & Productivity Operational
90 days ago
100.0 % uptime
Today
Webmail - sonicmail.net.au Operational
90 days ago
100.0 % uptime
Today
Webmail - sonicmail.com.au Operational
90 days ago
100.0 % uptime
Today
Sonic Portals Operational
90 days ago
100.0 % uptime
Today
Sonic Control ? Operational
90 days ago
100.0 % uptime
Today
Sonic Voice Portal ? Operational
90 days ago
100.0 % uptime
Today
Sonic Telco Billing Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 4, 2025

No incidents reported today.

Jul 3, 2025
Sonic Voice - Residential & 1300/13/1800 Maintenance (Backup only)
Completed - The scheduled maintenance has been completed.
Jul 3, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 03:00 AEST
Scheduled - *** This maintenance window will only be used if the primary window on the 2nd is unsuccessfully completed ***

We are writing to advise of upcoming scheduled works for Sonic Hosted Voice.

Expected Impact: Up to 45 minutes of downtime for voice services and limited portal functionality during the maintenance window.

Scope of Works: Planned Database Migration as part of the Hosted Voice improvement program.

Who will this impact: Sonic residential voice services and inbound 13/1300/1800 numbers

We apologise for any inconvenience caused. If you require assistance during the maintenance window, please contact support on 1300 37 37 33 or raise a ticket via support@sonicnet.net.au or in the MyAccount Portal.
Jun 20, 13:35 AEST
Jul 2, 2025
Sonic Voice - Residential & 1300/13/1800 Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 03:00 AEST
Scheduled - We are writing to advise of upcoming scheduled works for Sonic Hosted Voice.

Expected Impact: Up to 45 minutes of downtime for voice services and limited portal functionality during the maintenance window.

Scope of Works: Planned Database Migration as part of the Hosted Voice improvement program.

Who will this impact: Sonic residential voice services and inbound 13/1300/1800 numbers

We apologise for any inconvenience caused. If you require assistance during the maintenance window, please contact support on 1300 37 37 33 or raise a ticket via support@sonicnet.net.au or in the MyAccount Portal.
Jun 20, 13:34 AEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage